As first time homebuyers, Tom exhibited amazing patience with us and expertly guided us through the process. We couldn't have asked for a better Loan Officer and experience."
We met Tom nine months before buying our first home. He was the only lender who accommodated to our schedule and met with us during the weekend. He gave us some real numbers that helped us plan accordingly. No matter the time, he responded to our questions within hours and he was available 24/7. When we found the home, he provided us with the pre-approval letter (to be attached to the offer) within hours on a holiday weekend! Since the seller wanted to close fast, Tom was also there to make it happen. During the approval, we hit some bumps on the road as my husband’ student loans are on deferment. His student loan agency refused to provide a letter stating the total amortized monthly payment as they couldn’t provide an estimate in writing. Without the letter we didn’t qualify for the VHDA loan. Luisa, the loan processor of the team did the impossible to find a way to get this info. She was caring and patient and she responded all my (repeated) questions. Dealing with the student loan agency was very frustrating and time consuming. But Tom was always patient and understanding. When we lost hope, Tom remained positive and gave us another option. Now, we needed a deferment waiver letter from the student loan agency. The closing day was days away and no letter yet! Again, Tom came to our rescue. His quick actions to process the paperwork allow us to make it to the closing date. Thanks to his several years of experience and connections in the industry we were able to work it out. His relentless work and superior knowledge enabled us to close on our beautiful home. We were very blessed to have Tom fighting for us. Him and his team are not only knowledgeable but personable and caring. His customer service skills are remarkable. To this date, we are still in touch with him. If you need someone who is always available, knowledgeable, and who will be with you every step of the way then call Tom. He is absolutely THE BEST!"
It was the quickest and best close in the 30 years of real estate purchases!"
Tom Zinzi is a pro. I was impressed from the very beginning and this stays with me after the whole process. Fast, responsive, making promises. His team is always there when you need it. No issues. I would definitely recommend Tom and the crew."
Tom Zinzi was able to get us approved in 10 days, even over Memorial Day weekend! Tom Zinzi and his team at George Mason Mortgage, LLC are the reason my wife and I got our dream home. Thank you so much!"
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