Response to the Coronavirus from George Mason Mortgage

At George Mason Mortgage, the health and safety of our employees, customers and communities we serve are our top priority. As we continue to monitor developments from the coronavirus (COVID-19), we want to share some of the steps we have taken to continue operating in a safe and effective manner while helping those directly affected by this global pandemic.

Safety Measures

  • GMM is diligently monitoring updates from the Centers for Disease Control (CDC) in conjunction with state and local health offices in the markets we serve. Our multi-state infrastructure and localized leadership provides us the ability to make responsive and prudent decisions when identifying and implementing measures to minimize the impact associated with the global outbreak.
  • GMM has executed its remote capabilities allowing employees to work efficiently and safely from their homes, limiting exposure to one another and our communities.
  • GMM is communicating regularly with our employees to keep them informed and to ensure their safety and yours.

How We Continue to Serve You

  • GMM is using advanced technology systems to provide a virtual mortgage origination process, providing an effective way to close your loan.
  • For customers who may require face-to-face assistance with their loan application, an appointment should be made with the Loan Officer prior to arriving at the GMM Branch. There will be a limit of no more than ten people in the designated meeting space.
  • Customers are encouraged to stay alert and be aware of fraud attempts associated with this event. These may include suspicious emails, text messages and phone calls. Attempts to solicit personal information (i.e. account numbers, usernames, password, etc.) and/or requests to wire funds should be met with suspicion. All borrowers are encouraged to call their Settlement Agent/Attorney using contact information from an independent source, such as the sales contract or internet, to verify wire instructions prior to wiring funds. If you believe you have received a fraudulent request or email, please notify us immediately.

As we work together through this uncertain time in our lives, we are engaged in constant communication with our employees and business associates. GMM is fortunate to have the guidance and support from an internal Pandemic Task Force that continually reviews the most up-to-date information on COVID-19 and helps plan safety strategies needed at this time.

When we go through challenging times, it can be motivation to focus on the positive things in front of us.  As we celebrate 40 years of business in 2020, we are reminded of how far we have come and where we will continue to go as an industry leader. We are proud of our success and by working together, we are confident that our commitment to service will be stronger than ever before.

Related Articles

2024 Conforming Loan Limits

FHFA Announces Conforming Loan Limits for 2024

Baseline Conforming Limit Will Increase to $766,550 FHFA Announces Conforming Loan Limits for 2024 | Federal Housing Finance Agency Washington, D.C. – The Federal Housing Finance ...
Read More →

Mortgage Soft Pull for Stress-Free Home Shopping

Welcome to George Mason Mortgage – Your Key to Stress-Free Home Buying! Are you ready to embark on your home-buying journey? We believe that knowledge ...
Read More →

Federal Home Loan Bank (FHLB) of Atlanta provides Grants for Community Partners and First-Time Homebuyers

Opening Doors for More Homebuyers George Mason Mortgage understands that saving money for a down payment and closing costs is one of the most challenging ...
Read More →
Out of This World Rent

Rent prices out of this world?

At George Mason Mortgage, we understand the challenges you may be facing in today’s housing market, and we are here to empower you with viable ...
Read More →
Maryland Smartbuy Program 3.0

Achieve Your Dream Home and Tackle Student Debt with Maryland SmartBuy Program 3.0

Are you a Maryland resident dreaming of homeownership but burdened by student debt? The Maryland SmartBuy Program 3.0 is here to help you turn that ...
Read More →
Gifts Grants and Affordable Seconds - Horizontal

Unlocking Opportunities with Gifts, Grants, and Affordable Seconds

GIFTS Take advantage of the generosity of your loved ones or community organizations! This allows you to receive financial assistance from eligible donors to use ...
Read More →
Scroll to Top